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Hayward H250 Gas Pool & Spa Heater - Universal H-Series H250FDAU - ~60 kW Output - Natural Gas

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Warranty Information

Hayward H250 Universal H-Series Gas Pool & Spa Heater - H250FDAU - Natural Gas (Australian Model)

The Hayward H250FDAU produces 60.08 kW of heat output from a 264 MJ/h natural gas input. It is the Australian 240 V 50 Hz version of Hayward’s Universal H-Series forced-draft gas heater, with a cupro-nickel heat exchanger, polymer headers and a digital control panel with separate pool and spa set points. The H250FDAU is the mid-size Australian H-Series model, suited to most family outdoor pools up to about 70 m² of surface area, and to pool and spa combinations.

This is the genuine Australian-market H250FDAU model (the AU suffix on the data plate), rated for 240 V 50 Hz and supplied with Hayward’s Australian installation and owner’s manuals. It is not a 60 Hz US import.

Fuel type: Natural Gas - model H250FDAU

Other sizes: H150FDAU (36 kW) | H400FDAU (96 kW). See the full gas pool and spa heater range.

LPG (propane): the same heater runs on LPG once Hayward’s LPG conversion kit is fitted by a licensed gas fitter. Contact us before ordering if your site is on bottled gas.

Official Hayward Australia Manuals & Brochure

All documents below are hosted by Hayward and cover the Australian H150FDAU, H250FDAU and H400FDAU models unless noted.

Why Buy From Us?

  • Australia’s largest spa parts retailer, with warehouses in VIC, NSW, QLD and WA
  • Ex-manufacturer gas heater technicians on staff, with over 20 years in gas pool and spa heating
  • We list the genuine Hayward H-Series spare parts range with the exploded parts diagram, so the heater can be supported after the sale
  • Straight answers on sizing and installation before you buy. Send us your pool or spa volume, surface area and location

Technical Specifications*

Manufacturer model H250FDAU
Series Hayward Universal H-Series, forced draft (FD), low NOx
Gas type Natural Gas (convertible to LPG with Hayward conversion kit)
Gas input 264 MJ/h
Heat output 60.08 kW
Pool surface area guide Outdoor pools up to 70 m² (Hayward Australia figure, 15 °C rise, 5.5 km/h wind, up to 610 m elevation)
Natural gas inlet pressure 1.12 kPa minimum, 2.61 kPa maximum
Natural gas manifold pressure 0.45 to 0.50 kPa
LPG inlet pressure (after conversion) 2.24 kPa minimum, 3.24 kPa maximum
LPG manifold pressure (after conversion) 1.70 to 1.75 kPa
Water flow, min / max 95 / 475 L/min (manual bypass valve required above 475 L/min)
Water connections 50 mm or 63 mm CPVC union nipples (2 in x 2.5 in), left or right hand
Gas connection 20 mm (3/4 in) at the gas valve
Heat exchanger Cupro-nickel finned tube, totally managed flow
Headers Polymer with patented header by-pass
Ignition Electronic, no standing pilot
Controls Digital LED panel, Standby / Pool / Spa modes, set point 18 to 40 °C, 2-wire remote thermostat input
Power supply 240 V AC 50 Hz single phase, plug and play, draws under 2 A (3.15 A slow-blow fuse)
Installation Outdoor as supplied; indoor with Hayward Australian vertical termination flue kit UHXNEGVT12501AU
Altitude Up to 610 m above sea level
Dimensions, W x D x H 710 x 750 x 610 mm
Packaged weight 75 kg

* Figures are taken from the Hayward Australia Service & Installation Manual (Rev E) and Hayward Australia product literature for the H250FDAU. Check the data plate on the heater for the ratings that apply to your unit.

Gas Consumption

Gas input at full fire 264 MJ/h
Approximate metered volume 6.8 m³/h

Figures are at full fire. The heater only draws this while it is actually calling for heat, so daily usage depends on how far below set point the water sits, the weather, and whether a cover is fitted. Natural gas is billed in megajoules in Australia, so the MJ/h figure is the one your retailer charges against. The cubic-metre figure assumes 38.7 MJ/m³, which varies a little between networks.

Heat-Up Time to Raise Water Temperature by 10 °C

Calculated from this model’s rated output of 60.08 kW.

Water volume Time for +10 °C
1,000 L 12 min
1,500 L 17 min
5,000 L 58 min
10,000 L 1 h 56 min
15,000 L 2 h 54 min
20,000 L 3 h 52 min
25,000 L 4 h 50 min
30,000 L 5 h 48 min
40,000 L 7 h 44 min
50,000 L 9 h 41 min
60,000 L 11 h 37 min
70,000 L 13 h 33 min
80,000 L 15 h 29 min
90,000 L 17 h 25 min
100,000 L 19 h 21 min
These times will vary, treat them as a best case. They are the pure thermodynamic figures: water volume x 4.186 kJ per kg per °C, divided by the heater’s rated output, with no allowance for heat loss. A pool or spa is losing heat the whole time you are adding it. Expect longer, sometimes much longer, depending on air temperature, wind, humidity, water surface area and above all whether a cover is fitted. An uncovered pool in cold or windy weather can take well over double these times. Use this table to compare models, not as a guarantee of performance on your site.

Sizing - Hayward Australia Figures

Maximum outdoor pool surface area:

Model H150FDAU H250FDAU H400FDAU
Pool surface area 42 m² 70 m² 112 m²

Based on a 15 °C temperature rise, 5.5 km/h average wind and an elevation of up to 610 m. For indoor pools, divide the pool surface area by 3 before reading the table.

Minutes to raise a covered, insulated spa by 15 °C:

Spa volume 750 L 1,200 L 1,500 L 1,900 L 2,300 L 2,700 L 3,000 L 3,400 L 3,800 L
H150FDAU 25 37 50 62 75 87 100 112 125
H250FDAU 15 22 30 37 45 52 60 67 75
H400FDAU 9 14 19 23 28 33 37 42 47

Hayward Australia figures. Spa sizing is based on an insulated and covered spa. Always cover a spa when not in use to limit heat loss and evaporation.

Standard Features

  • Cupro-nickel heat exchanger as standard, for corrosion resistance in salt-chlorinated and chemically treated water
  • Totally managed water flow: the same water velocity through every tube, for faster heating and longer heat exchanger life
  • Patented polymer header by-pass, which Hayward quotes as cutting pump run time by up to 18% against less efficient heaters
  • Forced-draft combustion: the fan-driven burner keeps combustion stable in wind, so no high-wind stack is needed outdoors
  • Low NOx burner
  • Digital LED control with Standby, Pool and Spa modes and separate pool and spa set points (18 to 40 °C)
  • 2-wire remote thermostat input for third-party controllers and automation
  • Universal junction boxes on both sides, water connections can be plumbed left or right hand
  • Front-panel-only access for service
  • Fault code display on the control panel

Installation Requirements

  • Licensed installation only. Must be installed and commissioned by a licensed gas fitter, to AS 5601.1 (gas installations), AS/NZS 3000 (wiring) and local gas authority requirements. The installer must set the manifold pressure to the figure on the rating plate and provide a compliance certificate.
  • Outdoor as supplied. Clearances: top unobstructed, 600 mm at the front, 150 mm at the rear, 300 mm on the water connection side and 150 mm on the opposite side. Do not install under an overhang that is less than 1 m above the top of the heater, under a deck, or within 600 mm of outdoor air conditioning equipment. Flue outlet clearances to windows, doors, walkways and building openings are per AS/NZS 5601.1.
  • Indoor installation requires Hayward’s Australian vertical termination flue kit (part UHXNEGVT12501AU, 150 mm (6 in) flue, maximum 12 m vertical run, maximum 6 m horizontal and three elbows). See the flue kit instructions linked above.
  • Distance from water. The heater is to be at least 3.5 m from the inside wall of the pool or spa unless separated from it by a solid barrier.
  • Altitude: rated for installation up to 610 m above sea level.
  • Water flow: minimum 95 L/min, maximum 475 L/min. If the pump and filter system can exceed 475 L/min, a manual bypass valve must be fitted.
  • Heater above or below water level: the water pressure switch must be adjusted at commissioning per the installation manual.
  • Chlorinators and dosing systems must be installed downstream of the heater, lower than the heater, with a corrosion-resistant positive-seal check valve between the heater outlet and the chlorinator. Chemicals back-feeding into the heat exchanger will destroy it and void warranty. Never put chlorine tablets in the skimmer.
  • Electrical: plug and play 240 V 50 Hz supply. Bond the heater’s earth lug to the pool bonding system per AS/NZS 3000.

Water Balance - Warranty Critical

Incorrect water balance is the most common cause of heat exchanger failure. Hayward’s warranty excludes leaks caused by acidic water (pH below 7.2) and by scale or sediment from high pH (above 7.8) or high hardness. Hayward’s recommended ranges:

pH 7.4 to 7.6
Total alkalinity 80 to 120 ppm
Calcium hardness 200 to 400 ppm
Salt (salt-chlorinated pools) 2,700 to 5,000 ppm
Free chlorine 1 to 3 ppm
Bromine 2 to 4 ppm

Test the water at least weekly. Until the water is balanced, run the heater on bypass if one is fitted.

Pump Run-On After Heating

If the filtration pump stops the moment the heater shuts down, residual heat left in the heat exchanger can trip the manual-reset high limit switch. Hayward’s manual says to run the pump for 10 minutes after heater use, and Hayward publishes connection instructions for a Dontek cool-down timer on the Australian H-Series (5 minute preset, no more than 10 minutes). If your pool controller has no cool-down mode, fit a run-on timer such as the Dontek H5RO gas heater run-on controller we stock.

Control Panel Fault Codes

  • LO - limit string open while calling for heat (a pressure switch or temperature limit in the safety circuit). Restarts 2 minutes after the fault clears
  • SF - thermistor fault, sensors disagree by 3 °C or more or read out of range
  • HE - water temperature rising too fast through the heater (check water flow). Manual restart needed after the third occurrence
  • HS - inlet water above 40 °C. Resumes once the water drops to 40 °C
  • lo - limit string open with no call for heat, operation continues
  • Sb - keypad button held or stuck for more than 30 seconds
  • bo - bypass operation mode, the heater is being controlled by a 2-wire remote thermostat (not a fault)

The ignition control board has its own LED fault indication for ignition and flame faults. Both lists are in the Service & Installation Manual linked above.

Warranty

  • 12 months from the date of purchase under the Hayward Pool Products (Australia) limited heater warranty, including the heat exchanger and headers. Full terms are in the Owner’s Manual linked above.
  • Hayward’s Australian warranty terms state that claims are recognised only where the heater has been installed by a technician approved by Hayward Pool Products, and that gas heater claims are handled directly by Hayward through its authorised service network on site, not by over-the-counter exchange. Read the terms before you buy and have the heater installed by a licensed gas fitter.
  • Hayward does not cover the additional costs of attending sites more than 20 km from an authorised Hayward service outlet.
  • Not covered: damage from incorrect gas pressure or fuel, water chemistry (pH below 7.2 or above 7.8, scale, sediment), freezing, flooding or installation faults.
  • Hayward recommends annual maintenance by authorised personnel to keep the heater operating safely.
  • Your rights under the Australian Consumer Law are not affected.

Shipping

At 75 kg packaged this is a two-person lift. Someone may be required to help take the heater from the delivery truck if the carrier cannot provide a tailgate lifter. Check the carton for freight damage before signing.

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